How do I track email open rates and click-through rates?

Created by Out Front CRM, Modified on Fri, May 23, 2025 at 4:05 PM by Out Front CRM

Overview:
Tracking email metrics helps you measure campaign performance. Here’s how to view your stats.


Steps to Track Email Metrics:

  1. Go to Campaigns:

    • Navigate to Marketing > Campaigns.

  2. Select the Campaign:

    • Click on the campaign for which you want to view metrics.

  3. View Metrics:

    • Under the Reports section, you’ll see email open rates, click-through rates, and other performance data.

  4. Download Report (Optional):

    • For more detailed analysis, you can download the report as a CSV file.

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